by Timi | Oct 1, 2022 | Accessible Communities, Accessible Entrances, Accessible Parking, Accommodations, Communication Disabilities, Customer Service, Employing People with Disabilities, Mental Health Disabilities, Physical Disabilities, Service Animals, Types of Disabilities
The customer experience is considered the top priority for restaurant owners. In designing your restaurant, you should keep in mind its accessibility for everyone. Disabled guests who dine in with their friends and families should be as comfortable and welcomed as... 
by Timi | Sep 21, 2022 | Accessible Entrances, AODA Compliance, AODA Standards, AODA Training, Autism, Autism Spectrum Disorder, Customer Service, Disability Statistics, Invisible Disabilities, Physical Disabilities, Service Animals
The function of a service animal is no different than a cane or a wheelchair — while there is often a deep bond with their handler, they are there to assist with challenges that the handler faces. “Service dogs should be treated no differently than you would treat a... 
by Trish Robichaud | Aug 27, 2020 | Accessible Buildings, Accessible Employment, Employment, Hearing Disabilities, Physical Disabilities, Service Animals, Types of Disabilities, Uncategorised, Visual Disabilities
If you’re an employer, you might know that the Americans with Disabilities Act (ADA) sets out guidelines and requirements for reasonable accommodations. Despite the fact that accommodations are simply supports that help employees do their best work, many... 
by Trish Robichaud | Aug 7, 2020 | Accessible Buildings, Accessible Communities, Accessible Employment, Accessible Entrances, Accessible Parking, Coronavirus, Covid-19, Employing People with Disabilities, Employment, Physical Barriers, Physical Disabilities, Service Animals, Support Persons, Uncategorised
Accessible Workplace Hangs In The Balance! I just had to share… Trish:-) This is Working Together, a weekly series on the changing face of U.S. business. To mark the 30th anniversary of the Americans with Disabilities Act, we’re taking a deep dive into how the... 
by Trish Robichaud | Jul 3, 2020 | Accessible Transportation, Air Travel, Customer Service, Physical Disabilities, Service Animals, Support Persons, Transportation, Visual Disabilities
New rules for the disabled travel industry! I just had to share… Trish:-) New rules aimed at making travel within Canada safer and more accessible for people with disabilities mark a welcome step forward but don’t yet go far enough to removing long-standing... by Trish Robichaud | Sep 1, 2017 | Accessible Education, Human Rights Cases, Service Animals
Ontario’s human rights tribunal says Kenner Fee’s family failed to prove that having his black Labrador Ivy in the classroom would help him with his education. By Michelle McQuigge,The Canadian Press Thu., Aug. 31, 2017 Ontario’s human rights tribunal has ruled that a... 