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10 Ways to Engage the Disability Market and Keep a Competitive Edge
The 2010 Census found that 1 in 5 people have a disability in the United States. According to the U.S. Census Bureau, 54 million people living with disabilities represent approximately $1 trillion in aggregate income that translates into more than $220 billion in...
How to Make Customer Service Accessible
Learn about the steps required to meet the accessible customer service standard by creating a policy and a plan to train staff on how to serve people with disabilities. Overview The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is the law that sets...
Lawmakers Seek To Improve Air Travel For People With Disabilities
A bipartisan group of lawmakers is looking to institute new requirements in order to make air travel easier for passengers with disabilities. Legislation introduced this month in the U.S. Senate and House of Representatives calls for the Department of Transportation...
12 Ways Businesses Can Better Serve People With Disabilities
A smart business strives to appeal to as many customers as possible and customers with disabilities love to shop and spend money as much as the next guy. There are over 48.9 million living with a disability in the U.S. Taking notice and appreciating our buying-power...
What Is the Economic Impact of Hiring Autistic, Neurodivergent and Disabled Talent? Here’s What You Should Know.
Here are nine reasons why disability inclusion benefits not just workplaces but the overall economy as well. Much as the world sings paeans of praise about how disability inclusion has become an integral part of workplace culture, concerns around return on investment...
Five practical steps to support employees with disabilities
A diverse and inclusive workplace – two things that are now widely recognised as key drivers for business success. But, despite seven million people in Britain of working age having a disability or health condition, it’s fair to say that people with disabilities are...