by Trish Robichaud | Apr 19, 2014 | All, Assistive Technology & Devices, Hearing Disabilities, Visual Disabilities
CANADA: The Canadian Radio-television and Telecommunications Commission (CRTC) is announcing that as of today the 9-1-1 call centre that serves the Metro Vancouver and select surrounding areas of British Columbia will be able to communicate with Canadians with hearing...
by Trish Robichaud | Dec 30, 2012 | Accommodations, All, Communication Barriers, Customer Service, Physical Barriers, Public Spaces, Visual Disabilities
Much like other public accommodations, hotels and other locales of transient lodging are required by the AODA (Accessibility for Ontarians with Disabilities Act) to provide access and services to people with disabilities in a manner that takes into account their...
by Trish Robichaud | Dec 20, 2012 | Accessible Documents, All, Communication Barriers, Disability Statistics, Information & Communications, Visual Disabilities
Easy access to facilities helps not only the people with disabilities, but also the establishments that serve them. Having clearly marked accessible parking spaces, ramps and accessible signage in general helps people with disabilities locate and gain access to your...
by Trish Robichaud | Aug 19, 2012 | Accessible Documents, All, Communication Barriers, Information & Communications, Visual Disabilities
Ten Reasons to Describe Your Web Videos Video Description helps to focus on details that may go missing, even for sighted viewers. Learn names and labels that you wouldn’t get from the dialog alone. Multi-task while listening to video described content. Turn...
by Trish Robichaud | Jun 3, 2012 | All, Communication Barriers, Human Rights Cases, Information & Communications, Media Coverage, Systemic Barriers, Visual Disabilities
Donna Jodhan, a Toronto special-needs business consultant, won court of appeal ruling that orders Canadian government websites to be accessible to the blind. by Laurie Monsebraaten, Social Justice Reporter, TheStar.com A Toronto woman’s 2010 legal victory ordering...
by Trish Robichaud | Nov 28, 2011 | Communication Barriers, Information & Communications, Learning Disabilities, Visual Disabilities
A lot of research goes into understanding how physical disabilities (e.g. blindness) affect users online and how support technologies can help. However, many people suffer from psychological disorders or learning difficulties which greatly affect their experiences...
