by Timi | Jun 9, 2023 | Communication Barriers, Company Culture, Employing People with Disabilities, Physical Disabilities
Great leaders choose to be the first to initiate conversations on neurodiversity in their businesses. As a business leader, would you prefer to be first or forced? I believe businesses have a unique opportunity to be first to view diversity through a deeper lens in... 
by Timi | May 27, 2023 | Accessible Employment, Accessible Retail, Canadians with Disabilities Act, Company Culture, Employing People with Disabilities, Physical Disabilities
The 2010 Census found that 1 in 5 people have a disability in the United States. According to the U.S. Census Bureau, 54 million people living with disabilities represent approximately $1 trillion in aggregate income that translates into more than $220 billion in... 
by Timi | May 20, 2023 | Barriers, Canadians with Disabilities Act, Company Culture, Employing People with Disabilities, Physical Barriers, Physical Disabilities
Learn about the steps required to meet the accessible customer service standard by creating a policy and a plan to train staff on how to serve people with disabilities. Overview The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is the law that sets... 
by Timi | May 8, 2023 | Accessible Retail, Company Culture, Customer Service, Physical Disabilities
A smart business strives to appeal to as many customers as possible and customers with disabilities love to shop and spend money as much as the next guy. There are over 48.9 million living with a disability in the U.S. Taking notice and appreciating our buying-power... 
by Timi | Mar 13, 2023 | Company Culture, Employing People with Disabilities
Earlier this year, the Wall Street Journal told the story of Nathan Mort, an employee of Gordon Food Service who tracks warranty claims and has a high-functioning form of autism. The article noted that the number of people with disabilities entering the workforce is... 
by Timi | Feb 23, 2023 | Company Culture, Employing People with Disabilities
People with disabilities are held back by two main misconceptions among employers. Flipping these takes a few straightforward changes. David Dent CMgr FCMI is a leader with a disability. A life-changing injury while serving in the military resulted in him using...